Privacy Policy

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.

This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Use of Cookies and Web Beacons

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

Third Party Advertisements

We also may use third party advertisements to support our site. These ads often come from large reputable companies. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site. When they use these technologies, these advertisers may also receive information about your visit including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash extensions installed.

Again, these are generally large reputable companies. A great example would be Google advertisements through the Google AdSense program. Usually, these companies are using this information for things like geotargeting (this allows them to show Texas plumbing ads to someone in Dallas, for example).

Interest-Based Advertising

It is also possible for these advertising companies to show certain ads based on the specific sites you have visited (such as showing automobile ads to someone who frequents car sites). This "interest-based advertising" allows advertisers to show ads based on a user's previous interactions with them, such as visits to advertiser website and also to reach users based on their interests (e.g. "sports enthusiast").

Companies like Google develop interest categories by recognizing the types of web pages users visit throughout the Google content network. As an example, if they visit a number of sports pages, they might add them to the "sports enthusiast" interest category.

What You Can Do

If all of this bothers you, don't worry. You can easily chose to disable or selectively turn off our cookies or third-party cookies in your browser settings. Or, you can use the preferences in programs such as Norton Internet Security. However, you need to understand that this can affect how you are able to interact with our site (as well as other websites.) This could include the inability to login to services or programs, such as logging into forums or accounts.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please use our Contact Us page.

Updates and Effective Date

www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to www.ask-the-computer-doc.com a division of Computer Expert Enterprises, LLC Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.

3/17/2009